Shipping policy

Processing Time

Every product is made-to-order. Please allow 2–5 business days for processing and production before shipping.


Shipping Times


  • USA: 3–7 business days
  • International: 7–15 business days
    (Shipping times may vary during holidays or high-volume periods.)



Tracking

Once your order ships, you will receive an email with a tracking number.


Wrong Address or Missing Information

If the shipping address was entered incorrectly, or a package is returned due to an undeliverable address, a reshipment fee may apply.


Lost or Stolen Packages

If a package is marked “delivered” but not received, please contact the carrier directly. We’re happy to assist, but Legacy & Culture Co. is not responsible for carrier errors or stolen packages.


Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery with photos and your order number. Replacements are free.


Questions?

Email: support@legacycultureco.com